Privacy Policy

We may process limited information necessary to operate AnnaWrite, including:

• Your name, email address, and account information.
• Subscription, purchase, and usage information.
• Basic technical and security information.
• Text you submit to AnnaWrite for processing.

AnnaWrite does not store submitted text on our own systems after it is processed. Submitted text passes through our systems and may be processed by third-party API and AI providers to provide the requested service.

We process information to:

• Provide and operate AnnaWrite.
• Process submitted text and generate results.
• Manage accounts, subscriptions, purchases, and usage limits.
• Provide customer support.
• Prevent fraud, abuse, and security threats.
• Comply with legal obligations.

Where GDPR or similar laws apply, our legal bases may include performance of a contract, legitimate interests, compliance with legal obligations, and consent where required.

Payments for AnnaWrite are processed by Paddle, which acts as the Merchant of Record for purchases made through AnnaWrite.

Paddle may collect and process information such as your name, email address, billing information, transaction information, payment details, and other information required to process your purchase, prevent fraud, provide billing support, and comply with legal obligations.

Paddle processes this information under its own privacy practices and may share relevant order and customer information with AD Cloudify LLC so we can provide your subscription or purchased services.

We do not directly store your full payment card information.

AnnaWrite uses third-party providers for functions such as:

• AI and API processing.
• Hosting and infrastructure.
• Authentication.
• Payments and billing.
• Security and analytics.

We only share information as reasonably necessary to provide and operate the service or where required by law.

We do not sell your personal information.

Submitted text is not intentionally retained by AnnaWrite after processing.

Account, subscription, transaction, usage, and support information may be retained for as long as your account is active and afterward for a reasonable period where necessary for billing, fraud prevention, recordkeeping, dispute resolution, or legal compliance.

Third-party providers, including Paddle and API providers, may maintain their own retention periods under their respective privacy policies.

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request restriction of or object to certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy or transfer of certain personal information.
• Opt out of certain processing where required by applicable law.

To exercise these rights, contact us at annawrite.com@gmail.com.

You may also have the right to submit a complaint to the appropriate data protection authority in your jurisdiction.

We use reasonable administrative and technical safeguards designed to protect information processed through AnnaWrite.

However, no internet-based service can guarantee complete security.

We may update this Privacy Policy from time to time. Any updated version will be posted on AnnaWrite.com with a revised effective date.

For privacy questions or requests, contact:

• Email: annawrite.com@gmail.com
• Website: AnnaWrite.com
• Company: AD Cloudify LLC